FAQ

PAYMENT OPTIONS

Highway3Connector accepts all major credit cards and visa / mastercard debits. We do not accept cash or cheque. For customers without a credit card option, we would suggest purchasing a pre-paid credit giftcard from your local grocery store / gas station. See an example HERE.

WALK-ON RIDERS

Walk-On riders are now welcome on board Highway3Connector. Passengers seeking to walk-on must purchase their ticket using a credit card onboard the bus and call 1-877-367-4993 to confirm walk-on service is available. 

DOOR-TO-DOOR

Highway3Connector is not a door to door service. Highway3Connector will not drop or pick up passengers from alternative locations. The designated stops are the only location Highway3Connector will pick up and drop passengers from. 

AGE GROUPS

  • Children – 6 and under
  • Seniors – 65+

PACKAGE & MAILING SERVICES

Highway3Connector does not offer any courier, mail or shipping serivces. All luggage must be accompanied by a paying passenger. Highway3Connector is not responsible for lost, misplaced or stolen luggage. 

PETS

Pets are NOT allowed on board Highway3Connector. Only service animals will be accepted on board the bus.